Privacy Policy

Privacy policy

HeraSophia.com Privacy Policy

At HeraSophia.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and services.

Information We Collect

When you visit our website, place an order, or interact with us in any way, we may collect personal information from you, including but not limited to:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (such as credit card details)
  • IP address
  • Browsing behaviour and preferences

We may also collect non-personal information such as browser type, operating system, and pages visited to improve our website and services.

How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To process and fulfil orders
  • To communicate with you about your order and provide customer support
  • To personalise your shopping experience and improve our website
  • To send you marketing communications, promotions, and updates about our products and services (you may opt out at any time)
  • To detect and prevent fraud and unauthorised access to our website
  • To comply with legal obligations and protect our rights and property

Data Security

We take the security of your personal information seriously and implement measures to protect it from unauthorised access, disclosure, alteration, and destruction. We use industry-standard encryption technology and secure socket layer (SSL) protocol to safeguard sensitive information transmitted online.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Services

We may use third-party service providers to assist us in operating our website, conducting business, or servicing you. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided below.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the revised date at the bottom of the page will be updated accordingly.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

HeraSophia.com
Email: info@herasophia.com